If you are not completely satisfied with the cover provided and have not already travelled and are not making or intend to make a claim, you may cancel your policy within 14 days of purchase and we will refund your full premium.
Yes, you should print a copy of your Schedule of Insurance and Insurance Policy and carry them with you during your trip.
The Insurance Policy includes important telephone numbers including the 24-hour medical emergency service that is available for assistance, making arrangements for hospital admission, repatriation and authorisation of medical expenses as well as full details of the cover provided and what to do in the event of a claim.
Your Policy Schedule and policy documents are delivered to the email address you provide.
You can pay by debit or credit card. We accept Mastercard and Visa.
Yes. The security of your personal information and payment details is of utmost importance to us. We use 128-bit encrypted SSL to help keep all of your data safe.