Policy Documents

Brilliant company and brilliant prices for people who have health issues and need holiday insurance, the site was easy to use no hassle. My condition …

Just wanted to pass on my gratitude to your team efforts in getting our insurance cover so quickly. Your customer services department filled me with c…

I should just like to commend Jonathon on his excellent customer service when dealing with my enquiry today. I was in a state of panic after being tol…

I have found it very refreshing to see how pleasant and helpful Free Spirit have been through a difficult time for my family and I. I am extremely imp…

My son has pre existing mental health problems as well as some physical difficulties. I am his main carer. He had the opportunity to go away for a wee…

It is heartening to find an insurance company which does not discriminate against older travellers. We are extremely pleased with the insurance we hav…

I would just like to say how impressed I have been with the way the business has been conducted and my compliments to Emma and Lauren that I have been…

I wanted to commend you on a very pleasant and courteous customer service operator I spoke to regarding my travel insurance cover. Having numerous exi…

I have today received your cheque regarding my claim for loss of money. I can only say that your service is brilliant! I posted my claim, 2nd class on…

I have been most impressed with the service I have received. It is extraordinarily rare for companies to look for ways in which their customers can a…