When I needed to declare another medical condition for my husband on our joint travel insurance policy I was stunned when the company I had been with for a few years was unable to provide cover. What was even more frustrating was that the person I spoke to seemed to have very limited medical knowledge. What a difference when I contacted Free Spirit where the staff are obviously very well trained. I gave all the details and then was asked many questions relevant to my husband’s medical history. This was done in an efficient, caring, considerate and sympathetic manner which made the whole process stress free for me. Obviously it does take a bit of time to discuss everything fully but it didn’t feel like I was on the phone long at all. I was given quotes for single trip and annual policy and opted for the latter as it provided more than enough cover and was such good value. It was such a relief to be able to get this sorted out quickly over the phone by calling Free Spirit. I will not hesitate to recommend them to all my friends and family.