Click to get a quoteCall us on 0800 170 7704

A Trip To Support Wishes 4 Kids Panto

panto banner

On Saturday, 17th December, a member of our Free Spirit team travelled to Leicester-based charity Wishes 4 Kids. Her aim was to assist them with a local Christmas Panto (Aladdin) for 146 sick children. Also, it was a chance to put a name to the faces she’d been speaking to from Wishes 4 Kids, including … Read more

Free Spirit’s New Partnership with the Encephalitis Society

Free Spirits partnership with the Encephalitis Society banner

On Thursday 7th July our Chief Operating Officer (COO) and Customer Services Manager went to the Encephalitis Society’s Changemakers event in Mayfair. Here, they gained an insight into encephalitis and what The Encephalitis Society’s mission and vision are.   What is Encephalitis and The Encephalitis Society? Encephalitis is a serious neurological condition. It’s caused by … Read more

How Free Spirit Provides Helpful Customer Service

helpful customer service banner

Helpful customer service is something we focus upon during our training and when we interact with each customer. Here’s a case study to illustrate how the Free Spirit team provides helpful customer service… Mr. Elliot is enjoying life in his early 20’s. He lives with learning disabilities and some health issues. With a UK holiday … Read more

Free Spirit provide case study for BIBA’s 2018 Manifesto

We are delighted to be part of the BIBA’s 2018 Manifesto by providing one of the case studies which demonstrates the value of using a specialist provider and helping customers get the cover they need. The British Insurance Brokers’ Association (BIBA) is the UK’s leading general insurance intermediary organisation representing the interests of insurance brokers, intermediaries and … Read more

Free Spirit is simply the best!

Don’t just take our word for it… over 1,000 independent reviews say so!   We were thrilled last week to see that we had exceeded 1,000 independent reviews on Trustpilot! What’s more, not only have over 1,000 customers been compelled to leave a review, but most have rated us 5 Stars! This makes our Trustpilot … Read more

New Year, New Travels

  Firstly, I’d like to take this opportunity to wish you a very happy new year. With 2018 well underway I’ve already had some great news as we recently received our 1000th customer review on Trustpilot. I’m thrilled as it shows that putting customer service at the centre of everything we do has made a … Read more

Defaqto 5 Star Rating for Free Spirit ‘Super Duper’ cover

As you may have noticed, Free Spirit’s ‘Super Duper’ cover has been awarded a 5 Star Rating from Defaqto, for both its Single Trip and Annual Multi-trip travel insurance policies. Recently, Defaqto visited the Free Spirit offices to give us an overview of the Star Ratings and the advantages it brings to consumers. What’s more, … Read more

How Free Spirit helped British WWII veterans return to Normandy

The story… On 4th June 2017, the Taxi Charity For Military Veterans† – run and funded by London’s cab drivers – took hundreds of World War II veterans on a final trip back to the beaches of Normandy. The trip included a remembrance service at the Pegasus Bridge Museum and trips to Bayeux and the … Read more

Subscription added successfully!
Error: Subscription could not be added.

Stay in touch

Our newsletter gives you the freedom to travel with confidence. Tips, hints and guides – along with the occasional special offer – straight into your inbox. Sign up today!