At a time when we’re all looking for the best prices, customer loyalty can grow thin. When looking for the best travel insurance provider – it’s important to seek advice from someone you trust. Or stick with a company that you know will give you peace of mind. Happily, at Free Spirit we have many … Read more
Remember Dee and Graham? They’re two Free Spirits who’ve continued to travel as much as possible during the Coronavirus pandemic. When we last shared their travel journey Corona was only ever thought of as a beverage. However, now the time has passed, we wanted to catch up with them to hear where they’ve ventured in … Read more
Helpful customer service is something we focus upon during our training and when we interact with each customer. Here’s a case study to illustrate how the Free Spirit team provides helpful customer service… Mr. Elliot is enjoying life in his early 20’s. He lives with learning disabilities and some health issues. With a UK holiday … Read more
WW2 veterans across the UK often go on trips to catch up with comrades. They go to concerts, fundraising events, as well as commemoration ceremonies held in Holland, Belgium, and France. To do so they receive help from The Taxi Charity For Military Veterans. One commemoration ceremony, which has been held every year since 1945 … Read more
As the nights start to draw in and the leaves begin to change colour, Destination Florida starts planning insurance for a unique trip for over 70 children. Each has a life-threatening illness or condition but looks forward to enjoying a week’s holiday in Orlando, Florida. The USA tempts over three million people to visit its … Read more
You may remember Dee and Graham’s adventures, which we first wrote about in November 2017. In October 2014, Dee was diagnosed with a rare disease called Neuroendocrine Cancer. The diagnosis put a complete halt on the couples travel plans for 2015 (they were forced to cancel eight overseas holidays). However, with two infusions of some … Read more
On a sunny September day, a unique charity called the Magical Taxi Tour took children living with chronic debilitating illnesses and life-limiting conditions on an enchanted trip of a lifetime, to experience Disney® Paris for a long weekend. With help from the Worshipful Company of Hackney Carriage Drivers and sponsors (who contribute towards the children’s … Read more
It goes without saying that having a medical condition, or a combination of different conditions, can be stressful. What can make it even harder is when they make it more difficult to enjoy one of our best-loved times – our holidays. This is the situation Gilly and Jonathon found themselves facing in 2016. They were … Read more
We are delighted to be part of the BIBA’s 2018 Manifesto by providing one of the case studies which demonstrates the value of using a specialist provider and helping customers get the cover they need. The British Insurance Brokers’ Association (BIBA) is the UK’s leading general insurance intermediary organisation representing the interests of insurance brokers, intermediaries and … Read more
Dee Marquette-Slight and her husband Graham have always loved to travel. All their lives they have enjoyed exploring new places and travelling extensively all over the world. However, in October 2014 Dee and Graham had to cancel many trips that they had planned when Dee was diagnosed with neuroendocrine cancer. This is a rare form … Read more
