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Customer Review from D. Marquette-Slight

Just like so many other reviewers, I was turned down due to ignorance within the travel insurance industry, for the misfortune of having a neuroendocrine tumour (NET), cancer in other words. Sometimes I was offered travel insurance with an incredibly hefty premium, and Free Spirit was not the cheapest which anyway is never the best … Read more

Customer Review from J.Howcroft

I couldn’t find any record of my mum’s insurance and Mary helped me by sending several emails and by forwarding me the documents. I must commend Mary for her excellent help she was great! Your service has been fantastic, and I certainly will use Free Spirit again, all in all a great result.

Customer Review from K. Rogers

My only experience with Free Spirit travel insurance has been the purchase of same but it was a good and efficient experience.

Customer Review from J. Bryant

I would just like to say how impressed I have been with the way the business has been conducted and my compliments to Emma and Lauren that I have been dealing with. Justified praise from someone that has been in the business for nearly 50 years!

Customer Review from L. Bell

I have assisted my friends one of whom has medical conditions with obtaining insurance cover with Free Spirit. This is the fifth year with Free Spirit and once again with the assistance of Rachel, my friends are delighted with the service provided.

Customer Review from R. Prescott

Once again, many thanks for your courtesy and diligence – and for your skill in extending the offer. I’m pleased to say that I have now successfully secured my insurance and downloaded the policy schedule and medical reports. Apart from the tedium of answering the screening questions for the fifth time, it hasn’t caused me … Read more

Customer Review from A. Mason

When I needed to declare another medical condition for my husband on our joint travel insurance policy I was stunned when the company I had been with for a few years was unable to provide cover. What was even more frustrating was that the person I spoke to seemed to have very limited medical knowledge. … Read more

Customer Review from A. Howarth

I felt it was only fair to say thank you for a job well done on our behalf without much upset. I was gutted that we had to cancel our special cruise at such short notice. We would like to thank you so much for your efficiency in being so fast in settling our claim, … Read more

Customer Review from J. Evans

The Claims Manager and staff of Free Spirit, thank you for the first class service I received from you for my insurance claim.

Customer Review from S.T.A

My husband and I would like to add our appreciation of your very efficient and speedy responses to our communication with you. We are impressed with your smooth service during what was a very difficult time for us, thank you.

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