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Read what our customers have to say about Free Spirit

We appreciate any feedback from our customers. If you would like to let us know what you thought of your experience of Free Spirit, please submit your feedback.

Free Spirit and the assistance company have given us really good service and I shall have no hesitation in recommending your services.

A. ListerLincolnshire

I just wanted to thank you for getting me travel insurance, making it possible to enjoy my sons wedding blessing in Cyprus. Your customer service team were friendly and understanding and my request was dealt with very quickly. Having been diagnosed with terminal cancer it’s a mine field to get insurance. So thank you once again. I will use you again and I have already recommended you to a friend.

K. ColeWest Midlands

I wanted to thank Free Spirit for dealing with my travel insurance quote quickly and efficiently. It’s lovely to deal with someone who phones you back when they say they will and is able to sort things out efficiently. All too often this is not the case these days!

S. WoodBasingstoke

We were pleased with our Free Spirit travel insurance quote as we thought it would be more expensive with our medical conditions.

Mrs. MorrisKent

I wanted to commend you on a very pleasant and courteous customer service operator I spoke to regarding my travel insurance cover. Having numerous existing medical conditions, such discussions can be quite a stressful experience. However, your customer service operator made my enquiry for a quote much less stressful than I was expecting. I have been very impressed by your staff’s attitude and friendly manner.

D. RussellHampshire

I am so happy we contacted Free Spirit for travel insurance, I could not find cover for my medical conditions anywhere else.

R. CableSuffolk

We were very happy with the service we received from Free Spirit, our medical expenses claim was settled hassle free.

Mrs FahertyLondon

I found the operators to be very knowledgeable and sympathetic and I would certainly recommend you to others. It is about more than just insurance to me, and to other cancer patients who want a relaxing holiday to look forward to. I have wanted to on the QEII since I was ten years old and as she is being retired I knew this would be my only chance. I was so pleased that Free Spirit could help me.

S. ChristopherNorthumberland

We received our cheque to the exact penny within 3 weeks of us claiming. The claims service was hassle free, speedy and well organised – we were pleasantly surprised!

Barbara C.Middlesex

I was very pleased with the service, the lady was most helpful and very pleasant and I felt very at ease with all the questions. I have now passed on your number to my sister and two friends. I would recommend your company to any person. It was my next door neighbour who gave me your number.

J. O’NeillLancashire

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