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Contact Free Spirit

You will find answers to most questions on our Frequently Asked Questions page.

You can contact us in a number of different ways as shown below.

Use our online form

To send us a message, please use the form below and click ‘send’. We will aim to reply within one working day (Monday to Friday 8am – 6pm, closed Bank Holidays).

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Send us an email

Customer Services: contact@freespirittravelinsurance.com
Claims: claims@freespirittravelinsurance.com
Marketing: marketing@freespirittravelinsurance.com

Call us on 0800 170 7704

For new or existing policies and general enquiries, call our dedicated UK Customer Services team. We are open Monday to Friday 8am – 6pm, closed Bank Holidays. Alternatively, please call us on 02392 419 865.

Write to us

Free Spirit
Stansted House, Rowlands Castle, Hampshire PO9 6DX United Kingdom

Need to make a claim?

Click here for details

24 hour Medical Emergency Assistance Service

+44 (0)203 829 6745




  • Testimonials

    Having suffered a small skiing accident in the French Alps, resulting in a fracture to my fibula near the ankle that needed a plate and screws being f…
    P. Hillarea witheld
    To read reviews click here

  • Ask Mary

    Free Spirit Manager, Mary Holt is a recognised expert in medical screening and in underwriting travel insurance for people with medical conditions. You can read Mary’s Q&As or ask Mary a question directly.
    Read Q&As
    Ask Mary


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