We’re here to help
Contact Free Spirit
You will find answers to most questions on our Frequently Asked Questions page.
You can contact us in a number of different ways as shown below.
Use our online form
To send us a message, please use the form below and click ‘send’. We will aim to reply within one working day (Monday to Friday 9am – 5pm, closed Bank Holidays).
Send us an email
Customer Services: contact@freespirittravelinsurance.com
Claims: claims@freespirittravelinsurance.com
Marketing: marketing@freespirittravelinsurance.com
Call us on 02392 419 080
For new or existing policies and general enquiries, call our dedicated UK Customer Services team. We are open Monday to Friday 9am – 5pm, closed Bank Holidays.
Write to us
Free Spirit
Stansted House, Rowlands Castle, Hampshire PO9 6DX United Kingdom
Need to make a claim?
24 hour Medical Emergency Assistance Service
Healix Medical Assistance Services
+44 (0)208 159 1702
Email: internationalhealthcare@healix.com