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Contact Free Spirit

You will find answers to most questions on our Frequently Asked Questions page.

You can contact us in a number of different ways as shown below.

Use our online form

To send us a message, please use the form below and click ‘send’. We will aim to reply within one working day (Monday to Friday 8am – 6pm, closed Bank Holidays).

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Customer Services:

Call us on 0800 170 7704

For new or existing policies and general enquiries, call our dedicated UK Customer Services team. We are open Monday to Friday 8am – 6pm, closed Bank Holidays. Alternatively, please call us on 02392 419 865.

Write to us

Free Spirit
Stansted House, Rowlands Castle, Hampshire PO9 6DX United Kingdom

Need to make a claim?

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24 hour Medical Emergency Assistance Service

+44 (0)203 829 6745

  • Testimonials

    I have found it very refreshing to see how pleasant and helpful Free Spirit have been through a difficult time for my family and I. I am extremely imp…
    A. McMahonDartford
    To read reviews click here

  • Ask Mary

    Free Spirit Manager, Mary Holt is a recognised expert in medical screening and in underwriting travel insurance for people with medical conditions. You can read Mary’s Q&As or ask Mary a question directly.
    Read Q&As
    Ask Mary

Free Spirit travel insurance
Travel insurance for people of any age with medical conditions.
Stansted House
Rowlands Castle, Hampshire
Phone: 0800 170 7704