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Contact Free Spirit

You will find answers to most questions on our Frequently Asked Questions page.

You can contact us in a number of different ways as shown below.

Use our online form

To send us a message, please use the form below and click ‘send’. We will aim to reply within one working day (Monday to Friday 8am – 6pm, closed Bank Holidays).

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Send us an email

Customer Services: contact@freespirittravelinsurance.com
Claims: claims@freespirittravelinsurance.com
Marketing: marketing@freespirittravelinsurance.com

Call us on 0800 170 7704

For new or existing policies and general enquiries, call our dedicated UK Customer Services team. We are open Monday to Friday 8am – 6pm, closed Bank Holidays. Alternatively, please call us on 02392 419 865.

Write to us

Free Spirit
Stansted House, Rowlands Castle, Hampshire PO9 6DX United Kingdom

Need to make a claim?

Click here for details

24 hour Medical Emergency Assistance Service

+44 (0)203 829 6745




  • Testimonials

    My Mum was diagnosed with cancer in February of this year, and recently it has been diagnosed as terminal. My parents wanted one last holiday abroad t…
    D. MurphyCheshire
    To read reviews click here

  • Ask Mary

    Free Spirit Manager, Mary Holt is a recognised expert in medical screening and in underwriting travel insurance for people with medical conditions. You can read Mary's Q&As or ask Mary a question directly. Read Q&As Ask Mary

Free Spirit travel insurance
Travel insurance for people of any age with medical conditions.
Stansted House
Rowlands Castle, Hampshire
PO9 6DX
GB
Phone: 0800 170 7704