We appreciate any feedback from our customers. If you would like to let us know what you thought of your experience of Free Spirit, please submit your feedback.
Or, take a peek on Free Spirit’s Trust Pilot page!
″Your staff really are an excellent advertisement for your company. From the moment my call was picked up the professional but charming manner had me hooked into purchasing.
To me, it was obvious that extensive training had been pinpointed towards two areas. Customer satisfaction and offering information in easily understandable chunks at a speed that kept the process to a minimum.
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″I use Free Spirit for both my business and personal travel and have always found its service to be of a very high standard.″
″It’s important for me to have peace of mind when travelling overseas.
With Free Spirit I am secure in the knowledge that not only am I covered for my medical condition, but that my family also has appropriate cover.″
″I would like to say how good it is to deal with an insurance company that is prompt and efficient in its dealings with its customers.
Especially as there is so much in the papers about problems with insurance companies who ‘drag their feet’.
Whilst it certainly wasn’t a pleasure to have to cancel our holiday, it has been a pleasure dealing with your Free Spirit Claims team.″
