We appreciate any feedback from our customers. If you would like to let us know what you thought of your experience of Free Spirit, please submit your feedback.
Or, take a peek on Free Spirit’s Trust Pilot page!
″The website is very easy to navigate and to enter details of previous medical conditions, and the premiums seem reasonable.
The documents always arrive quickly and my previous email dealings with staff have always been prompt, friendly and courteous.
Fortunately, we haven’t had reason to test the claims procedure, but I feel confident about it given the good customer service received previously.″
″Travel Insurance with Pre – Existing Medical Conditions is becoming more difficult to get as one gets older.
I found all the members of staff I spoke to very helpful before, during, and after I bought the Policy would certainly recommend to my friends with similar medical issues.″
″I have been most impressed with the service I have received. It is rare for companies to look for ways to save their customers money.
It is refreshing to experience a company, whose representatives are trained to use their common sense and are given the means and the flexibility to work in the best interests of their customers.
I am grateful for the time and trouble you took over the quote.″
″Can we say a huge thank you to your team for the very efficient and prompt way in which you handled our claim. It all went hassle free due to your help and professionalism.
For that we are very grateful especially at a time when I was quite poorly. We received the cheque from yourselves today, it is very much appreciated.
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