We appreciate any feedback from our customers. If you would like to let us know what you thought of your experience of Free Spirit, please submit your feedback.
Or, take a peek on Free Spirit’s Trust Pilot page!
″I have today received your cheque regarding my claim for loss of money. I can only say that your service is brilliant!
I posted my claim, 2nd class on the 14th February and received the cheque on the 19th. No follow ups or delays as so many people experience with other companies.
It is such a nice experience to send such a message, many thanks.″
″Holiday travellers with medical conditions, look no further than ‘Free Spirit’. After trying five other companies with little satisfaction I came across Free Spirit.
I spoke immediately to a real person who took me through screening with courtesy, sensitivity and efficiency giving me all the security I needed and most importantly, a realistic price. Couldn’t be better!″
″I was very impressed with your excellent service as it was but with a very quick and understandable decision.″
″My husband and I were very impressed by Free Spirit reviews so we rang. The lady that dealt with my enquiry was professional, polite and cheerful at all times. Like the famous paint advert this Company does exactly what it says on the tin.
I was thrilled to be offered an annual policy. A majority of Travel Insurance Companies will not even quote for a annual policy if you over a certain age.
I would fully recommend Free Spirit to anyone.″
