Click to get a quoteCall us on 0800 170 7704

About Free Spirit

Free Spirit was the first insurance of its type specifically created for people being refused cover elsewhere simply due to their health, disability or age.

Our philosophy is that travel insurance should be available to as many people as possible, which is why we can:

You can also choose from two levels of cover to ensure you get the cover that is right for you.

Our ‘Super Duper’ level of cover is rated 5 Star by Defaqto which means that it has been independently verified to provide one of the highest quality offerings in the market.

In the last 20 years, Free Spirit has helped tens of thousands of people to obtain cover for their often much-needed holiday.

So if you need specialist travel insurance for a forthcoming trip, why not get your Free Spirit quote today!

When other insurance providers say “No”, we’re usually the ones who say “Yes. We can cover you.”

Who regulates us?

Free Spirit is a trading name of travel insurance specialists P J Hayman & Company Limited.

P J Hayman & Company Limited is authorised and regulated by the Financial Conduct Authority. Our Financial Services Register number is 497103.

You can check this on the Financial Services Register by visiting or by calling 0800 111 6768 or 0300 500 8082.

For further information about us and the service we provide click here.

Who is the policy underwritten by?

Free Spirit is arranged by P J Hayman & Company Limited, and insured by White Horse Insurance Ireland dac. White Horse Insurance Ireland dac is registered in Ireland No. 306045.

White Horse Insurance Ireland dac’s Registered Office is First Floor, Rineanna House, Shannon Free Zone, Shannon, County Clare, Republic of Ireland. White Horse Insurance Ireland dac is authorised and regulated by the Central Bank of Ireland. Deemed authorised by the Prudential Regulation Authority and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.

The nature and extent of consumer protections may differ from those for firms based in the UK. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website, our FNR is 203320.

Who is the emergency assistance provider?

The emergency assistance is operated by Free Spirit Emergency Assistance Service and is available 24 hours a day to provide you with assistance in the event of any illness, injury, an accident during the period of cover.

Customer Services

We have a dedicated customer services team who are all experienced specialists committed to providing high levels of customer service and quality technical support.

Our staff are based in the UK at our offices in Stansted House, Rowlands Castle, Hampshire, PO9 6DX.

  • Testimonials

    When I needed to declare another medical condition for my husband on our joint travel insurance policy I was stunned when the company I had been with …
    A. MasonLiverpool
  • To read reviews click here

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